How to order / FAQ

Step 1: Mail ORDER to bisourose@yahoo.com

Kindly state
1. Name
2. Email
3. Mobile no.
4. Daytime mailing address (full)
5. Item(s)-to-order

Step 2: Mode of DELIVERY

1. We ship via Poslaju.

West Malaysia
RM6 (less than 500g)
RM9 (less than 1kg)
RM11 (1kg+)

East Malaysia:
RM9 (less than 500g)
RM12 (less than 1kg)
RM14 (1kg+)

2. We offer complimentary COD for purchases over RM100 to certain locations within Petaling Jaya and maybe KL (tell us where you are).

3. Otherwise we are able to do pick-up-delivery at Ikea, Mutiara Damansara entrance for purchases over RM50 at a mutual time.

Step 3: Make PAYMENT

Upon receiving payment details, kindly bank in the amount as agreed into CIMB account number provided within 3 days and provide proof of transaction (printscreen of online transaction / photo of receipt / fwd email copy of transaction / etc). Email us at bisourose@yahoo.com .

Allow the payment to remit (may take up to 3 working days if the fund transfer is from a different bank) before we inform you that the payment has been received.

Step 4: Wait...

... patiently for the lovelies to arrive. Once we receive the payment (interbank transfer may take 1-3 working days), we will inform you. most of the products are made to order to ensure freshness which may take a couple of days but we will try to send your purchase off to you within the week.

Step 5: Bask and Glow

in the happiness of handmade goodness!